AI Reports · MIT Sloan · 2026-10-28 · Blog / commentary
Stop debating automation vs. augmentation | MIT Sloan
As organizations deploy agentic AI systems that can execute entire workflows, leaders face the question of how to turn productivity gains into growth rather than only cost cuts. The article argues that the automation-versus-augmentation debate, which centers on dividing tasks between people and AI, is no longer sufficient. It calls for redesigning workflows around agentic AI, preparing employees for new roles, and using productivity gains to create new products, markets and jobs.