AI, EQ & Communication News — 2026-11-05 (Thu)

Overview

Coverage in the past 48 hours centered on how human listening, face-to-face conversation and emotional sensitivity are being framed as valuable in the AI era, alongside new AI tools for practicing interviews and coaching. Emotion-reading AI appeared in a retail context and in a brain-dynamics study. A GoDaddy CEO's stance on AI-written work also drew attention.

Emotion-reading AI

- Nasscom published a piece on emotion AI for next-gen retail omnichannel, titled "The Mood Matrix: Emotion AI for Next-Gen Retail Omnichannel" (Nasscom). - A report says AI captures the brain dynamics behind emotion beyond EEG snapshots, per the headline "AI Captures Brain Dynamics Behind Emotion Beyond EEG Snapshots" (Mirage News). 【AI empathy and emotional intelligence】 - Kirin launched a new owned media outlet, KIRINK, which a headline says aims to raise the value of listening in the AI era (AdverTimes). - A professional product demonstrator says that although people forget information, emotions remain, and that the value of face-to-face sales rises in the AI era (Toyo Keizai). 【Human EQ and skills in the AI era】 No notable developments. 【Changes in conversation and relationships】 - Asahi Shimbun ran a piece in its "AI Era" series in which the writer loaded 10 years of diary entries into AI and held a conversation with their "past self" (Asahi Shimbun).

Words AI writes and speaks

- Business Insider reports that GoDaddy's CEO says he won't read work written with AI, and explains how the CEO can tell (Business Insider).

Speaking practice and coaching

- Rin Inc. is using its app "Jibun to Hanasu Note" (Notebook for Talking with Yourself) in corporate training in Toyohashi and Nagoya, with AI coaching aimed at developing people who think for themselves (PR TIMES). - RUNTEQ has launched "AI Interview Training," a new feature that lets users practice with an AI interviewer as many times as they like (PR TIMES).

Research and surveys

- The brain-dynamics emotion study noted in section 2 is the only research-type item in this period (Mirage News). 【EQ, communication and AI in Japan】 - A Vietnam.vn headline states that AI only supports music production and that emotion remains the core value (Vietnam.vn). - Maeil Business Newspaper reports that two-way communication through AI is becoming mainstream and that the landscape of online education is changing (Maeil Business Newspaper). - A free online seminar on November 19 (Thursday) on UI design is titled around designing that is close to the human heart, which AI cannot do, and says that understanding users' emotions changes design (PR TIMES).

Statements by key figures

- The GoDaddy CEO says he won't read work written with AI (Business Insider). 【Integrated analysis: what is happening】 A common structure appears across several items: emotion, listening and in-person contact are described as the part of human work that remains valuable, while AI is positioned as a tool for the surrounding tasks. Kirin's media project, the product demonstrator's argument, the music-production item and the design seminar all frame human emotion this way (AdverTimes, Toyo Keizai, Vietnam.vn, PR TIMES). These are claims by the people and organizations involved, not verified findings.

A second pattern is AI used as a practice partner or mirror. The AI interviewer, the coaching app and the diary-based conversation with a past self all use AI to prompt a person's own reflection or rehearsal (PR TIMES, Asahi Shimbun).

The GoDaddy CEO's stance suggests that the recipient of AI-written text may judge it differently from its author, which may matter to anyone deciding where to use AI in writing (Business Insider). Meanwhile, emotion-reading technology is being described in both commercial and neuroscience settings, and the headlines do not show how well it works (Nasscom, Mirage News).

What to watch

- Whether more organizations adopt AI practice and coaching tools, and whether any evidence of their effect is published (inference). - Whether other executives follow the GoDaddy CEO in stating how they treat AI-written work (inference). - Whether emotion AI in retail and brain research is accompanied by evidence of accuracy and results (inference).