AI Reports · KPMG · 2026-09-28 · Report / white paper
Unlocking AI value in insurance
Most insurers recognize the urgency of AI transformation, but many are still deploying AI within existing processes rather than redesigning how value is created. 77% of insurance executives believe failure to respond to AI will undermine their competitiveness within five years. The report introduces a three-horizon framework and practical steps to redesign customer experiences, operating models and business models.