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AI and the World's Hard Problems · Medicine & drug discovery · Nature (machine learning) · 2026-10-23

Putting conversational AI to the test in primary care

Many primary care facilities are overwhelmed and under-resourced, and conversational AI could help ease the pressure, but evidence for its safety in real-world, patient-facing settings is scarce. A patient-facing conversational AI was tested in a single-center primary care setting. It showed promising feasibility and safety, providing a basis for larger-scale evaluation.

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