AI Reports · Microsoft · 2026-10-06 · Blog / commentary
What AI gets wrong and what failure teaches us
This Microsoft Research Podcast episode features Jennifer Neville, a partner research manager at Microsoft, discussing the role of evaluation in pushing AI performance to meet user needs. It covers the surprising failures that emerge when models are tested beyond traditional benchmarks. The conversation also includes practical guidance for working with current AI systems and why examining data matters when results defy expectations.