AI, EQ & Communication News ・ 💗 Empathy and emotional intelligence in AI

NTT develops technology to improve AI responses from an EQ perspective, raising public EQ test score by about 23%

IT Leaders · 10/27 07:44 UTC

NTT announced on October 27, 2026 a high-EQ dialogue intelligence technology that curbs sycophancy, where AI over-agrees with users, and considers long-term real-life benefit rather than short-term satisfaction. On a public EQ test, scores rose about 23% compared with before the technology was applied. NTT plans trials toward implementation in smartphone chat services.

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