AI Ethics News ・ ⚖️ Bias, discrimination and fairness

Systematic review maps generative AI’s double-edged role in tourism and hospitality

Bioengineer.org · 10/30 03:07 UTC

A systematic review of 461 publications finds that generative AI lowers traveler search costs and unlocks operational capacity in tourism and hospitality. According to the review, these benefits coexist with bias, hallucination and privacy concerns.

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