AI, EQ & Communication News ・ 🧠 Human EQ and soft skills in the AI era

AI will not replace human interaction in customer service, PLDT says

Newsbytes.PH 🔗 Share link 10/30 03:09 UTC 🔗 Share link Free Update Lets Communication Robot Sota Speak Faster and More Naturally With AI Dialogue and Voice Streaming — Infoseek · 10/30 09:15 UTC

As AI takes on more routine tasks in customer service and business operations, PLDT and Smart Communications are emphasizing the need to retain human judgment, empathy and personal interaction.

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