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NTT Develops Higher-EQ AI That Responds Based on Underlying Context

Japanese media · 11/09 03:37 UTC

NTT developed a "high-EQ dialogue intelligence" technology that evaluates and improves AI dialogue in terms of emotional intelligence (EQ). It aims to understand the situation and context behind words to give more suitable responses, and plans to introduce it in smartphone chat services. On a specialist dataset, scores for understanding situations and for problem solving that considers the other person's position rose by about 23% on average from before.

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